Communication skills are some of the most important skills that you need to succeed in the workplace. Communication is a process that involves at least two people – a sender and a receiver.
Communication is a 2-way process. It involves:
The one who speaks who is the source
The one who listens who is the receiver
The message that is sent and received
The channel in which the message was sent
The Importance of DISC Personality Profiling in Communication
People are fairly predictable. Under given circumstances, we tend to think, feel, act and respond in certain behavioural patterns. Understanding the DISC personality profiling system can significantly enhance communication by providing insights into different behavioral styles, preferences, and motivations.
FOUR PERSONALITY STYLES
D - Dominance also known as “Driver” style or Overcomer
I - Influence also known as “Persuader” style or Expressive
S - Steadiness also known as “Amicable” style or Relational
C - Compliance to Own Standards also known as “Analytical” style or Organiser
DOMINANCE
Getting immediate results
Causing action
Accepting challenge
INFLUENCE
Making a favourable impression
Verbalising with articulateness
Creating a motivational environment
STEADINESS
Performing an accepted work pattern
Sitting or staying in one place
Demonstrating patience
COMPLIANCE
Concentrating on key details
Working under known circumstances
Being diplomatic with people